Warranty Information

Our grills and ovens are designed for decades of performance. Every product is backed by a limited manufacturer’s warranty covering craftsmanship and material defects.

Coverage Includes:

• Defects in materials or workmanship under normal residential or commercial use
  

• Replacement parts and technical support for qualifying repairs
  

• Lifetime support from our dedicated service team
  
  

Warranty Exclusions:

• Normal wear and tear or cosmetic damage
  

• Improper installation, misuse, or lack of maintenance
  

• Products modified or repaired by unauthorized technicians
  
  

Submitting a Warranty Claim

If you experience an issue, contact our service team with your order number, photos, and a brief description of the problem. We’ll review your claim promptly and coordinate repair, replacement, or parts delivery as needed.

Questions or Assistance

Our customer service team is here to ensure your experience is seamless — from delivery to installation and long-term care.

Visit our Contact Page or email info@americancookingequipment.com for support.