Privacy policy

Privacy Policy

Last updated: January 15, 2026

This Privacy Policy describes how The BBQ Store (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from americancookingequipment.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

2. How We Collect and Use Your Personal Information

We collect personal information from you, from your device, and from third parties to provide and improve the Services, communicate with you, and comply with legal obligations. The personal information we collect depends on how you interact with the Site.

A. Personal Information We Collect Directly From You

When you use the Services, you may provide:

  • Contact details: name, email address, phone number, shipping and billing address

  • Order information: products purchased, order history, order notes, gift messages

  • Account information: username, password (if you create an account)

  • Customer support information: messages you send us, including via forms, email, chat, or phone

B. Personal Information We Collect Automatically

We automatically collect certain information about your device and use of the Site via cookies and similar technologies, such as:

  • Device information: browser type, IP address, time zone, device identifiers

  • Usage information: pages viewed, products viewed, time spent, clicks, and referring/exit pages

  • Approximate location: inferred from IP address

C. Personal Information We Collect From Third Parties

We may receive information from third parties, such as:

  • Shopify and service providers that help us operate the Site and fulfill orders

  • Payment processors (to process payments and help prevent fraud)

  • Advertising/analytics partners (for measurement and personalization, if enabled)

3. How We Use Your Personal Information

We may use your personal information to:

  • Provide the Services: process payments, fulfill orders, ship products, and provide customer support

  • Communicate with you: send order confirmations, shipping updates, and respond to inquiries

  • Marketing and advertising: send promotional communications (where permitted), show relevant ads, and measure campaign performance

  • Improve and secure the Services: analytics, troubleshooting, fraud prevention, and protecting the Site and users

  • Comply with law: legal obligations, enforcement, and dispute resolution

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Site, understand user behavior, and personalize content and ads. You can control cookies through your browser settings; however, disabling cookies may affect Site functionality.

Shopify also uses cookies to power and improve the Services. For more information about cookies used by Shopify, you can review Shopify’s cookie resources and documentation.

5. How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • Service providers: vendors who perform services on our behalf (e.g., payment processing, shipping, analytics, marketing, customer support, and IT)

  • Shopify: our ecommerce platform provider

  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets

  • Legal reasons: to comply with applicable laws, respond to lawful requests, or protect our rights and users

We do not sell your personal information in the traditional sense. However, some privacy laws define “sale” or “sharing” broadly to include certain advertising activities (like using cookies for targeted ads).

6. Marketing Communications

You may opt out of marketing emails at any time by using the “unsubscribe” link in our emails or by contacting us at info@americancookingequipment.com. Even if you opt out of marketing communications, we may still send you transactional messages (such as order confirmations and shipping updates).

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Accessing the personal information we hold about you

  • Requesting correction or deletion

  • Requesting portability of certain information

  • Objecting to or restricting certain processing

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

8. Data Retention

We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and why we collected it.

9. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children.

11. Shipping Region

At this time, we only ship within the United States.

12. Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

The BBQ Store
18515 Hawthorne Blvd.
Torrance, CA 90504
Email: info@americancookingequipment.com
Phone: 310 793 8829
Website: americancookingequipment.com